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Consultation and Engagement

Last updated  02 January 2020

Bedfordshire Fire and Rescue regularly consult with local people and organisations on a number of areas of our service.

2020/21 Budget and Council Tax and Community Risk Management Plan Consultation

Throughout January 2020 we are consulting on our Community Risk Management Plan (CRMP)  Action Plan for 2020/21 and on our 2020/21 Budget and Council Tax proposals.

To take part in this consultation please read our consultation document and complete our online survey.

Click here to view a draft of our revised CRMP for 2020.

Customer Satisfaction

We undertake a quarterly customer satisfaction survey of those who have received our services – either through an emergency incident, a Safe and Well Visit or a Fire Safety Audit.

Here are our recent reports on customer satisfaction:

End of Year Report April 2018 - March 2019 (in prepration)

October - December 2018

July - September 2018

April - June 2018

End of Year Report April 2017 - March 2018

October - December 2017

July - September 2017

April - June 2017

End of Year Report April 2016 - March 2017

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