If you have a hearing impairment or struggle to communicate verbally you can contact the emergency services via text  – register now by texting “register” to 999 and follow instructions – or download the NGT Lite App from Apple App store or Google Play

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Customer Satisfaction

At Bedfordshire Fire and Rescue Service, we believe that consultation with the public is key to understanding how we can best serve our communities. We will be creating an opportunity for you to be able to provide us with key feedback on the following topics.

Coming Soon! Customer Satisfaction Surveys...

Safe and Well visits 
If Bedfordshire Fire and Rescue Service recently carried out a Safe and Well visit for you.

Fire Safety Audit
If Bedfordshire Fire and Rescue Service recently carried out a Fire Safety Audit for you.

After an Incident Survey
If you were recently present at an incident attended by Bedfordshire Fire and Rescue Service and either made the 999 call or the incident was regarding you or your property please could you answer these questions which help us monitor our performance and improve our services.

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